Protecting your private information is our priority. This Statement of Privacy applies to https://www.PhoenixKonnect.com and PhoenixKonnect.com and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to PhoenixKonnect.com include https://www.PhoenixKonnect.com and PhoenixKonnect. The PhoenixKonnect website is an online resource to provide documentation, licensing and support for the PC-based PhoenixKonnect application. By using the PhoenixKonnect website, you consent to the data practices described in this statement.
Collection of your Personal Information
In order to better provide you with products and services offered on our Site,
PhoenixKonnect may collect personally identifiable information, such as your:
- First and Last Name
- Mailing Address
- E-mail Address
- Phone Number
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include:
- Registering for an account on our Site
- Sending us an email message
- Submitting your credit card or other payment information when ordering and purchasing products and services on our Site
To wit, we will use your information only for communicating with you in relation to services and/or products you have requested from us.
Use of your Personal Information
PhoenixKonnect collects and uses your personal information to operate its website(s) and deliver the services you have requested. PhoenixKonnect may also use your personally identifiable information to inform you of other products or services available from PhoenixKonnect and its affiliates.
Sharing Information with Third Parties
PhoenixKonnect does not sell, rent or lease its customer lists to third parties.
PhoenixKonnect may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to:
- Conform to the edicts of the law or comply with legal process served on PhoenixKonnect or the site
- Protect and defend the rights or property of PhoenixKonnect
- E-mail Address
- Act under exigent circumstances to protect the personal safety of users of PhoenixKonnect, or the public
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by PhoenixKonnect. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the PhoenixKonnect website.
Use of Cookies
The PhoenixKonnect website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize PhoenixKonnect pages, a cookie helps PhoenixKonnect to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same PhoenixKonnect website, the information you previously provided can be retrieved, so you can easily use the PhoenixKonnect features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the PhoenixKonnect services or websites you visit.
Security of your Personal Information
PhoenixKonnect secures your personal information from unauthorized access, use, or disclosure. PhoenixKonnect uses the SSL Protocol for this purpose
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Children Under Thirteen
PhoenixKonnect does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
E-mail and SMS Communications
From time to time, PhoenixKonnect may contact you via email for the purpose of providing maintenance announcements, alerts, confirmations and/or other general communications as it relates to operation of the site.
If you do not wish to receive communications via SMS, you may opt out of such communications by clicking on an "Opt Out" button in your profile.
Changes to this Statement
PhoenixKonnect reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your:
- Acknowledgment of the modified Privacy Policy
- Agreement to abide and be bound by that Policy
Contact Information
PhoenixKonnect welcomes your questions or comments regarding this Statement of Privacy. If you believe that PhoenixKonnect has not adhered to this Statement, please contact PhoenixKonnect at:
Computer Methods
1660 West Linne Road Ste H
Tracy, California 95377
Email Address: PhoenixKonnect@computer-methods.com
Telephone number: 510 824 0252
Effective as of October 20, 2025